Download Designing Mobile Payment Experiences: Principles and Best by Skip Allums PDF

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By Skip Allums

Now that shopper purchases with cellphones are at the upward thrust, how do you layout a fee app that’s secure, effortless to exploit, and compelling? With this useful ebook, interplay and product clothier bypass Allums offers UX most sensible practices and suggestions that will help you create regularly occurring, pleasant, and reliable experiences.

Consumers wish cellular transactions to be as quickly and trustworthy as money or credit cards. This ebook exhibits designers, builders, and product managers—from startups to monetary institutions—how to layout cellular funds that not just protect identification and monetary information, but in addition supply value-added positive factors that exceed shopper expectations.

  • Learn in regards to the significant cellular cost frameworks: NFC, cloud, and closed loop
  • Examine the professionals and cons of Google pockets, Isis, sq., PayPal, and different cost apps
  • Provide walkthroughs, demos, and straightforward registration to fast achieve a brand new user’s trust
  • Design effective point-of-sale interactions, utilizing NFC, QR, barcodes, or geolocation
  • Add peripheral providers comparable to issues, coupons and provides, and funds management

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Additional info for Designing Mobile Payment Experiences: Principles and Best Practices for Mobile Commerce

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We have become familiar with these payment methods and they have proven to be successful over time, superseding other forms (checks) that fade into obsolescence. As financial paradigms have changed throughout the centuries, the idea of what currency ultimately is has become more abstract. Within this evolution, designers in this space should look beyond the tangible aspects of a payment instrument to gauge success, and focus on wider value and practicality surrounding the payment as a system. I have found that in order for a payment system to gain prominence and endure in the consumer mindset, it needs to embody three basic traits: Convenience The medium of exchange must be practical, easy to handle, and easy to transport from the buyer to the seller.

Stability Before consumers even enter a store, they must have faith that their chosen payment method will be widely accepted, and maintain its worth and usefulness day after day. Now, I don’t claim to be an economist or a cultural anthropologist, but in this chapter we will take a look at some historical developments in payment mediums through the lens of these three traits. To appreciate how our concepts of money have evolved, we should first look back to simpler times (Figure 1-1). Convenience A Long Walk to the Market It’s the year 3050 BC.

Alfred Bloomingdale’s Diners Club card (courtesy of Diners Club, 1954) When the waiter handed you the bill at dinner, you would hand over the card, sign, and the bill would be added to your tab, which had to be paid in full each month. [5] This was the first time a membership charge card could be used ubiquitously (at least for fine dining); most charge cards were accepted only at the individual retailers who issued them. This “charge where I want” concept soon became the norm with credit cards, as large national banks got behind it (small regional banks had been providing charge cards since 1946) and began to issue their own cards to their customers.

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